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Freshmenu Referrals Terms and conditions

General Terms

These referral terms and conditions (“Referral Terms”) shall be read jointly and in addition to the terms and conditions set out in (“Terms and Conditions”).
For the purpose of these Referral Terms, (i) the term "We", "Us", “Freshmenu” or "Company" shall mean Foodvista India Private Limited; (ii) the term “Referrer" shall mean the person whose Referral Code has been used to sign up; (iii) the term "Referral Recipient", for the purposes of this program shall mean the person who signs up using a valid Referral Code; (iv) the term “Customer” or “You” shall mean either the Referrer and the Referral Recipient; (v) The term “Referral Code” shall mean a unique code assigned to the Referrer by the Company; (vi) The Term “Referral Discount” shall mean any incentive provided by the Company to the Referrer or the Referral Recipient; (vii) the term "Referral Program" shall mean the process under which the Referrer or the Referral Recipient uses the Referral Code on the online platform, to avail the Referral Discount.
To participate in a Referral Program, You must agree to these Referral Terms set forth herein, which become part of the Terms and Conditions. You should be 18 (eighteen) years and above to participate in the Referral Program and to accept the Referral Terms.
These Referral Terms constitute a valid and legally binding agreement between the You and Us. By participating in the Referral Program, You agree to be bound by the Referral Terms provided herein.

Eligibility Terms

You agree that the Referral Program is valid only for users of the Freshmenu mobile application. The participation in the Referral Program is voluntary and any purchase or transaction on the Company’s mobile application shall be deemed as acceptance of these Referral Terms.

Criteria to earn referral coupon

The Referral Discount will be provided to the Referrer only upon completion of the first order of the Referral Recipient. The value of the Referral Discount will be as per the Company’s Referral Program active at the time of Referral Recipient's signup using the Referral Code. However, it is clarified that the Company reserves the right to exercise discretion with regard to issuance of Referral Discount so as to combat fraudulent transactions.
Usage of the Referral Discount may be subject to additional terms such as minimum order value, days of use, timing etc. The Company may notify such additional terms and applicability from time to time. The Referral Code shall not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public forum or otherwise). The Referral Program is meant to reward Our privileged and loyal customers and is not meant for sharing the Referral Code on any communication medium, including, but not limited to, print, digital or electronic means, websites, or any means for any purpose whatsoever. The Company reserves the right to revoke the Referral Discount or suspend a Customer’s account at any time if such sharing of the Referral Code is in contravention of these Referral Terms.
In no event, shall the total cumulative liability of the Company for any and all claims relating to or arising out of the Referral Program exceed Rs.1000/- (Rupees One Thousand).
The maximum limit of referral coupons a user can earn is 20.

Terms of usage of Referral Discount

Any Referral Discount received by You, shall not be used in conjunction with any other Referral Code.
The Referral Code is non-transferrable, and it does not have any cash value.
The Referral Discount shall not be clubbed with any other program/offer of the Company.
The Referral Discount on a Referral Code can be availed only once by the Referral Recipient and only in the state or city prescribed by the Company.
Referral Discount cannot be used for any previous orders.
The Referral Discount availed under the Referral Program shall not in any case exceed the total order amount and shall be applicable on the final chargeable amount. If your order amount is less than the value of your Referral Discount, your Referral Discount will be fully used.

Terms for changes in Referral Program

The Company at its sole discretion may convert the value of the Referral Discount into any other form of credit, whatsoever, including but not limited to, the Company money credit. You acknowledge and agree that You will not receive any cash equivalent, or refund either in the form of coupons or Fresh Money, for the Referral Discount.
The Company reserves the right to discontinue the Referral Discount without assigning any reasons or without any prior intimation whatsoever to You. In case of any dispute, the Company's decision shall be binding on You.
The Company reserves its absolute right at any time to add, alter, withdraw, modify or change or vary any or all the Referral Terms at its sole discretion and the same shall be binding on the Customer at all times. The Referral Discount shall be subject to force majeure events and on occurrence of such event(s), the Referral Discount may be withdrawn at the discretion of the Company.

Terms to monitor referral activities

The Company reserves the right to review and investigate all referral activities and to suspend accounts or revoke / remove Referral Discount and withhold features or benefits obtained through the Referral Program if the Company believes or determines that the use of a Referral Code or Referral Discount was in error, fraudulent, illegal, or in violation of the Referral Terms.

Terms incase of abuse/fraud of Referral Scheme

You acknowledge and agree that creating multiple Customer’s accounts using multiple e-mail addresses or signing in from multiple devices in order to unduly gain Referral Discount shall be considered to be in contravention to these Referral Terms.
The Company reserves the right to revoke the Referral Discount or suspend a Customer’s account at any time, if it is believed that such an account is being misused or the Referral Terms are being violated. The Company reserves the right to deny honouring the Referral Discount on the grounds of suspicion or abuse of the Referral Program by any Customer without providing such a Customer any explanation thereof.
Any taxes, cess, liabilities or charges payable to the Government or any other authority or body, if any, shall be borne directly by the Customer.
In no event, shall the Company be liable for any abuse or misuse of the Referral Code due to the negligence of the Customer.


If any provision in these terms and conditions are held to be invalid, void or unenforceable, such provision will be struck and the same shall not affect the validity of and enforceability of the remaining provisions.
These terms and conditions shall be governed by and construed in accordance with the laws of India, and any dispute or claim arising out of or relating to these Referral Terms will be adjudicated exclusively before a competent court in Bangalore.
Any personal data collected for the purposes of the Referral Program will be processed in accordance with the provisions of the privacy policy .